Forge Digital

Full-service eCommerce growth agency for DTC and CPG brands.

Location

Naperville, Illinois, United States

Employees

11-50

Overview

Forge Digital Marketing is a boutique ecommerce growth agency headquartered in Naperville, Illinois, with a fully remote team of 32 specialists distributed across the United States, Brazil, and Spain. The agency celebrated its 11-year anniversary in 2025 and reports over 350 client engagements globally. The Forge methodology runs through three phases (Attract, Convert, Retain) covering paid acquisition, lifecycle conversion work, and loyalty-led retention. Partner credentials include Shopify Partner, Google Partner, Meta Business Partner, Klaviyo Partner, Smile.io, and Vitals. Engagements are month-to-month with 30 days notice and no long-term contracts. Public client work includes WeatherTech, Factor 75, CBD Kratom, Optimum Nutrition, Core Nutritionals, Club 13, Irwin Naturals, BeezBee CBD, Botanical Remedies, BULT, Wild Roman, Oh So Tasty Soup, In10Sity Fitness, and Garcia Weight Loss & Aesthetic Centers.

Services

Email Marketing Google Ads Shopify Design

Google Ads runs inside the Attract phase of the methodology and covers paid search, Performance Max, Google Shopping, YouTube, Display, and remarketing, supported by Google Partner status. Email Marketing sits inside the Convert and Retain phases, covering campaigns, lifecycle automations, and flow design through Klaviyo as the named ESP partner. Shopify Design is delivered through the in-house Design & Development team and covers full website design, conversion-focused page architecture, ongoing CRO work, and Shopify-native theme builds alongside the broader marketing engagement.

Industries

Food & Beverage Health & Beauty Supplements & Wellness

Supplements and wellness is the most documented vertical, anchored by client work for Optimum Nutrition in mainstream sports nutrition, Core Nutritionals in performance supplements, Irwin Naturals in herbal supplements, and Botanical Remedies in plant-based wellness, supported by a dedicated Supplement Marketing service page. Health and beauty runs through Garcia Weight Loss & Aesthetic Centers and the agency’s Beauty and Skincare Marketing service pages. Food and beverage is supported by Factor 75 in prepared meals and Oh So Tasty Soup in artisan soups.

Top Case Studies

FAQ

How long has Forge been in business?

The agency celebrated its 11-year anniversary in 2025, with 350+ client engagements globally over that history. Forge is structured as a boutique agency at 32 team members rather than scaling into a large-enterprise model.

What does the Attract/Convert/Retain methodology mean in practice?

Are there long-term contract requirements?

Where is the team based?

Forge is headquartered in Naperville, Illinois, with a fully remote team across the US, Brazil, and Spain. The distributed setup is positioned as enabling cross-timezone execution rather than as a cost-driven outsource model.

How does Forge measure success?

Performance is tied to revenue, customer LTV, and ROI rather than vanity metrics. Clients receive custom dashboards, transparent reporting, and access to the agency’s internal task management system to see day-to-day progress.